Terms & Conditions

The important details about using our services. This document outlines the terms and conditions governing your use of the Sylvan Health website, applications, and services. By using our services, you agree to these terms.

Last Updated: October 26, 2023

Introduction:

Welcome to Sylvan Health. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and applications (collectively, the “Services”). Please read them carefully. They include important information about your legal rights, obligations, and available remedies. By accessing or using the Services, you signify your agreement to these Terms, including any policies referenced herein (our Privacy Policy, for example). If you do not agree to these Terms, do not use the Services.

1. Use of Our Services

Sylvan Health provides a platform for daily health blog content, lifestyle upgrade recommendations, curated product suggestions, wellness program design, and digital health coaching integration. These services are intended to support and empower individuals aged 35 and older in their health journey.

1.1 Eligibility

Our Services are intended for users who are at least 18 years of age. By accessing or using the Services, you represent and warrant that you are 18 years of age or older.

1.2 User Account Responsibilities

To access certain features of the Services, you may be required to create an account. You are responsible for:

1.3 Permitted Use

You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Services.

2. Health Disclaimers

IMPORTANT MEDICAL DISCLAIMER:

The information provided by Sylvan Health on its website, applications, and through its services is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. It is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare practitioner.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or accessed through Sylvan Health's Services.

Sylvan Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Services. Reliance on any information provided by Sylvan Health, its employees, or others appearing on the Services at the invitation of Sylvan Health, is solely at your own risk.

While we strive to provide evidence-based recommendations, individual health circumstances vary greatly. Always consult with a healthcare professional before making any significant changes to your diet, exercise routine, or health regimen.

3. Payments, Subscriptions, and Cancellations

This section applies to any paid services offered by Sylvan Health, including but not limited to digital health coaching, premium content, or specialized wellness programs.

3.1 Billing Cycle

Subscription fees for any paid services will be billed on a recurring basis (e.g., monthly, annually) as described at the time of purchase. Payments are due in advance of each billing cycle.

3.2 Price Changes

Sylvan Health reserves the right to adjust pricing for our Services or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes will take effect following email notice to you.

3.3 No Refunds

Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, you will continue to have access to the service through the end of your current billing period.

3.4 Cancellation Policy

You can cancel your Sylvan Health subscription at any time, and you will continue to have access to the service through the end of your billing period. To cancel, please follow the instructions on your account settings page or contact our support team at [email protected].